Privacy Policy

Last updated: 26 July 2026

This Privacy Policy describes how KashiFab (“KashiFab”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your information when you visit or purchase from https://kashifab.com (the “Website”).

This document is an electronic record under the Information Technology Act, 2000 and the rules made thereunder. It is published in line with applicable Indian law, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”), as applicable.

By using the Website, creating an account, placing an order, submitting a wholesale/export enquiry, or otherwise sharing information with us, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.

1. Who we are

Business / brand: KashiFab
Email: info@kashifab.com
Website: https://kashifab.com

KashiFab sells Banarasi / Varanasi silk fabrics and related ethnic textile products to retail shoppers and B2B / export buyers.

2. Information we collect

2.1 Personal information you provide

Depending on how you use the Website, we may collect:

Name, email address, phone / WhatsApp number
Billing and shipping address, PIN/postal code, city, state, country
Company / boutique / GST details for wholesale or export enquiries
Order history, product preferences, fabric requirements, meterage, and quotation notes
Account login credentials (where you register)
Payment-related confirmations (we do not store full card numbers on our servers; payments are processed by authorised payment gateways)
Messages you send via contact forms, email, or chat
Reviews, comments, or feedback you voluntarily post

2.2 Information collected automatically

When you browse the Website, we may automatically collect usage and device data such as IP address, browser type/version, device type, operating system, referring URLs, pages viewed, time spent, approximate location derived from IP, and diagnostic logs. This helps us operate, secure, and improve the Website.

2.3 Cookies and similar technologies

We use cookies and similar technologies (including session and persistent cookies) to:

Keep you logged in and maintain cart / checkout sessions
Remember preferences and improve site performance
Measure traffic and campaign effectiveness (analytics)
Support fraud prevention and security

You can control cookies through your browser settings. Blocking essential cookies may affect cart, checkout, or account features.

3. How we use your information

We use personal data to:

Process retail and wholesale orders, invoices, and deliveries
Respond to enquiries, samples, and B2B / export quotations
Create and manage customer accounts
Provide order updates, tracking, and customer support
Send transactional messages (order confirmation, shipping, payment status)
Send marketing or promotional messages about similar products/offers only where permitted, and with an option to opt out
Improve product catalogue quality, website usability, and inventory planning
Detect, prevent, and investigate fraud, abuse, or security incidents
Comply with legal, tax, accounting, and regulatory obligations

4. Legal bases / consent

Where required under Indian law, we process personal data based on your consent, for performance of a contract (orders/quotations), for legitimate uses connected with operating an ecommerce fabric business, and/or to comply with law. You may withdraw consent for optional processing (such as marketing) by emailing us, without affecting processing already completed lawfully.

5. Sharing of information

We do not sell or rent your personal information. We may share information only as needed with:

Service providers: hosting, ecommerce platform tools, payment gateways, SMS/email providers, analytics, and IT support under confidentiality obligations
Logistics partners: couriers and freight forwarders for domestic or international delivery
Professional advisers: accountants, auditors, or legal counsel when required
Authorities: courts, government agencies, or law-enforcement when legally required or to protect rights, safety, and fraud prevention

International buyers: if your order or enquiry involves cross-border fulfilment, limited data may be processed outside India by logistics or communication providers, with reasonable safeguards consistent with applicable law.

6. Retention

We retain personal data only as long as needed for the purposes above — including order history, warranty/dispute handling, tax and accounting retention periods — and then delete or anonymise it when no longer required, unless a longer period is mandated by law.

7. Data security

We use reasonable administrative, technical, and physical safeguards (access controls, secure hosting, and restricted staff access) to protect personal data. However, no method of transmission or storage over the internet is fully secure. Please protect your account password and notify us promptly of any suspected unauthorised access.

8. Your rights

Subject to applicable law (including the DPDP Act), you may request:

Access to personal data we hold about you
Correction of inaccurate or incomplete data
Deletion / erasure where legally permitted
Withdrawal of consent for optional processing
Grievance redressal regarding our handling of your data

To exercise these rights, email info@kashifab.com with the subject line “Privacy Request”. We may need to verify your identity before acting on a request.

9. Children’s privacy

The Website is intended for adults and business buyers. We do not knowingly collect personal data from children. If you believe a child has provided information to us, contact us and we will take appropriate steps to delete it.

10. Third-party links

Our Website may link to third-party sites (for example payment pages, social media, or partner brands). Their privacy practices are governed by their own policies. We are not responsible for third-party websites.

11. Payments

Online payments are processed through authorised payment service providers. Card or UPI credentials are handled by those providers under their security standards. KashiFab receives payment confirmation and limited transaction references needed for order fulfilment and accounting.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Website after an update means you accept the revised Policy, to the extent permitted by law.